The personalisation of the tickets makes it easier for us to restrict the trading of tickets on the second market and to better enforce stadium bans, for example. in principle with the consent of the BVB. A transfer of your ticket to other persons is permitted only within the framework of the ATGB, i.e. When you make a personalised ticket purchase, we owe you access to the stadium, the allocation of standing place or a specific seat and the performance of the event or football match in return for payment of the fee. For more information, please refer to the General Ticket Terms and Conditions (ATGB) for the purchase and use of tickets for events at SIGNAL IDUNA PARK, which can be found at. This also applies to all processing required to carry out pre-contractual measures, which are carried out at your request. The legal basis for the processing of your personal data by the responsible body in the context of the processing of ticket purchases is Article 6(1)(b) GDPR, which states that your personal data may be processed if and to the extent necessary to fulfil our contractual obligations toward you. We process your personal data to fulfil the contract and to ensure the safety and smooth running of BVB events or games and the proper allocation of away tickets. Important match day information via email (service email).Enforcement of stadium bans that have been issued.Check whether a stadium ban can or must be imposed.Compliance with the guidelines for uniform treatment of stadium bans.Terms and conditions of payment and invoicing information.Purchase, dispatch, collection and storage of individual tickets.Specifically, the processing of your personal data serves the following purposes: For subscribers to season tickets, we also need bank details (especially your IBAN). It only relates to the information taken from the invoice. The billing data is collected when purchasing individual tickets. We collect and use the following personal data in ticketing: You can reach the data protection officer at:Įmail: IV. Contact information for the data protection officer The controller for the purposes of the European General Data Protection Regulation is Borussia Dortmund GmbH & Co. If you pass on your ticket(s), BVB may request information about whom you have passed the ticket(s) on to. We process your data primarily to ensure functioning, convenient sales channels and safe visits to our games. The protection of your personal data is very important to us. of the General Data Protection Regulation (GDPR) in the area of ticketingġ. In 2009, the London Times newspaper hailed it as the world’s best football stadium due to its unique atmosphere.Įxperience the best football experience possible!Ĭlick here to get to BVB’s online shop for tickets to a Borussia Dortmund game or get in touch with our 24-hour call centre on +49 1805 309000 (0.14 €/min. At more than 80,500, BVB have the highest average attendance in German football. This intensity is best experienced with a visit to Signal Iduna Park, Germany’s biggest and loudest football ground. Borussia Dortmund is the most intense football experience in Germany, which is also evident in our colours of black and yellow.
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